Terms and Conditions

We want you to get the most out of your Style On Call services. The following Terms and Conditions apply to your use of the Style On Call services:

Sessions:

Style On Call scheduled sessions will take place between the hours of 10am and 9pm 7 days a week. However, please book your session during our normal working hours, which are 10am to 6 pm Monday to Friday.

Bookings:

All bookings should be made one week in advance. To book an appointment please call 07961 837235 or email us at talktous@styloncall.co.uk. All fees are due in full before the start of a consultation.

Payment:

Payment can be made via cheque or bank transfer to Style On Call's bank account. Upon booking we'll advise which method is more suitable for you and provide the appropriate details. Once your cheque or payment clears, your booking will be confirmed.

Cancellations:

If you need to reschedule or cancel your appointment, we require a minimum of 48 hours notice via telephone or email before the scheduled time. For cancellations, if less than 48 hours notice is given, 50% of your fee will be forfeited. For cancellations, if more than 48 hours notice is given we will deduct a £50 admin fee when refunding the fee.

In the case we are kept waiting for more than 30 minutes past the scheduled appointment time without prior notification and we are unable to contact you we will consider that as a cancellation and your full fee will be forfeited.

For appointments where we are kept waiting into the scheduled time you will be provided with the remaining appointment time. An extra charge will apply if you wish to add on time in order to have the full appointment (subject to availability).

If your session runs over the allocated time you will be charged extra. Our overtime rate is £100 per hour for additional hours.

Travel costs outside London:

Our team are mobile and cover Central London and most areas throughout Greater London plus some of the Home Counties. We also travel around the UK and abroad subject to travel time and expenses. Contact us to find out if we cover your area. Our operational headquarters are based in London.

Recommend A Friend:

Your personal recommendation is always much appreciated so if you are happy with our service and recommend us to a friend, if they mention your name at the time of booking you will receive 10% off your next booking.